Patient Relations Advocate
Hours per additional customer service or healthcare coursework is a plus.
Proven experience with registration and insurance verification processes.
Strong track record of maintaining patient confidentiality and professional judgment.
Ability to work independently and hit the ground running in a busy hospital setting.
Reliable transportation and a valid driver’s license — this is a community without public transit.
At least one supervisory signed reference from within the past two years (required).

Education
• High school diploma (required)

Knowledge & Skills
• Deep understanding of patient relations best practices and patient-centered communication.
• Familiarity with hospital registration workflows and insurance terminology.
• Excellent verbal and written communication skills; able to de-escalate and resolve sensitive situations.
• Solid organizational skills and attention to detail for accurate record-keeping.
• Comfort working autonomously and coordinating with multidisciplinary teams.
• Professional demeanor, empathy, and cultural sensitivity when interacting with diverse patients.

Benefits
• Structured orientation to get you comfortable on day one (8-hour non-billable orientation).
• Supportive team environment that values empathy, communication, and great patient care.
• Licensure assistance & reimbursement guidance for required credentials.
• Travel-friendly assignment in a beautiful community — explore the area on your downtime.
• Generous paid time off policies available through the assignment.
• Referral bonus programs and recognition for team contributions.
• Access to continuing education opportunities and professional development.
• A meaningful role where your work makes an immediate difference to patients and families.

Travel Perks:
This assignment is in Pittsfield and the beautiful Berkshires — think rolling hills, art, music, and outdoor adventure. Explore the Berkshire Museum, catch performances at Tanglewood in nearby Lenox, hike Mount Greylock for sweeping views, or hit the slopes at Jiminy Peak in winter. Charming local restaurants, galleries, and farmers’ markets make weekends delightful, and quick drives will take you to quaint New England towns and scenic state parks. Perfect for weekend explorers and nature lovers alike.